Cancellation Policy

Cancellation Policy:

Cancellation, Reschedule, No-Shows, and Late-Change Policy

Appointments:

We understand things happen and schedules change. Therefore, we kindly ask for 48 hours' notice when canceling or rescheduling your appointment. Appointments cancelled less than 48 hours will incur a 50% charge of the service booked. Appointments cancelled 24 hours or less will incur a 100% charge of the cost of service booked.

No-shows will be charged 100% of the cost of the service booked.

Corporate Events:

We recognize that unforeseen circumstances may arise, leading to changes in schedules. Therefore, we kindly request a minimum of 7 business days’ notice if you wish to cancel or reschedule your event.

In the event of cancellation or rescheduling within less than 7 business days, a charge of 50% of the total event cost will be applied. For cancellations or rescheduling that occur within 4 business days or fewer, the charge will be 100% of the event cost.

Additionally, please be aware that if any alterations are made to the event terms, such as changes in (i) venue, (ii) start/finish time, (iii) duration of the appointment, or (iv) arrival/parking details within 48 hours of the event, an additional surcharge may be added to the price of your event.

Thank you for understanding!