PRIVACY POLICY

Effective Date: January 4, 2016

Please read the following Privacy Policy ("Policy") carefully. It applies to your use of the Lisa App website and mobile applications (collectively, the “Site”) of The LISA APP, LLC (“LISA”, “us”, “our”, and “we”). We are committed to protecting the privacy of your information, and want you to understand what we do with the information that you provide to us via the Site. You are bound by this Policy by visiting and using the Site. Even when we update the Site, you remain bound to this Policy.

Scope

This Privacy Statement applies to the Site only, regardless of the medium in which it is accessed (e.g., mobile, web browser). The Site may contain links to or information about other websites and services that are outside the control and/or custody of LISA. For example, when you create an account with us, you will be able link your LISA account to other websites and services. We encourage you to review the privacy policies of each of those sites to obtain an understanding of how your information is collected, used and shared by those third parties. We do not have any control over third party websites and services. If you choose to provide your information directly to third party websites and services, your information will be governed by the policies of those third party websites and services. We have no responsibility for any use of your information by such third parties, and we cannot guarantee that they will adhere to any privacy practices, including the ones we follow. We encourage you to read the privacy policies, statements and settings of third party websites and services prior to your interaction with them.

Information Collected

We collect information about you when you visit the Site, when you use the Site, and any time you provide information to us. To use the Site, you will need to provide us with certain personally identifying information ("Personally Identifying Information") to create an account. Also, anytime you visit or use the Site, we collect non-personally-identifying information ("Non-Personal Information") about your visit or use. This information may include your IP address, cookie information, browser information, page visitation history, crash diagnostic reports, device information, computer information, usage pattern information, operating system information, location information, timestamp information, metadata and any other anonymous information about the nature and frequency of your use of the Site.

Account Registration

To use the features and functionality of the Site, you will need to create an account with us. To create an account, you will need to provide Personally Identifying Information to us. We use the information that you provide to allow you to perform or receive services on our platform, to market products and services to you, and to contact you about our policies, your account, and any updates or changes to the Site.

As you know, the Site is a platform that connects artists ("Artists") providing hair, make-up, nails, wax, massage and other health and beauty services (collectively, “Beauty Services”) with clients seeking such services (“Clients”). Artists and Clients are both users of the Site and are herein after referred to collectively as “Users.”

Any Artist wishing to set up an account with us must provide the following Personally Identifying Information:

  • Legal Name

  • Contact information (phone, email, physical address)

  • State agency professional license number(s) or professional certificate(s)

  • Tax identification numbers (SSN, date of birth)

  • Bank account information to receive payments from the platform

  • Geolocation information from your device to assist in consumer search efforts

  • Self-portrait (aka, "Selfie") for security and identification

Of that information, the following Personally Identifying Information is publicly available on the Site:

  • First Name and last initial (e.g. "Joe D.")

  • Selfie

  • Professional license type (e.g. Barber, Massage Therapist, Cosmetologist) if applicable

  • Link to professional license or certificate information, indicating the full name and license number of the artist

Any Client wishing to set up an account with us must provide the following Personally Identifying Information:

  • Legal Name

  • Mobile Phone Number

  • Selfie for security and identification

  • Credit card number, expiration, CCV, and billing address for payment processing

  • Desired appointment address when requesting services to be performed outside of the Artist’s workplace

Of that information, the following Personally Identifying Information is made available to Artists:

  1. First Name and last initial (e.g. "Jane D.")

  2. Selfie

  3. Desired appointment address

Use of Information Collected

Improving Your Experience

We track your visits to our Site through the use of cookies and identify you upon subsequent visits to improve your experience while browsing the Site.

Information Sharing

We may disclose your Personal Identifying Information to our affiliates, as well as third parties as follows below:

Service Providers

Your Personally Identifying Information may be shared with third-party service providers that assist us in payment processing, background and credit checks, transaction history, metrics analysis, platform stability, customer relations, sales and marketing, security monitoring, and insurance. We have agreements from these third parties prohibiting them from using your Personally Identifying Information for any purpose other than providing the product or service that you requested.

Law Enforcement

Your Personally Identifying Information may be shared with law enforcement officials if it relates to a criminal investigation or alleged illegal activity.

Necessary or for Safety Reasons

We may also disclose your Personally Identifying Information to third parties if required or permitted to do so by law, for fraud protection and credit risk reduction purposes, or in the good-faith belief that such action is necessary to protect and defend the rights or property of LISA or the users of the Site, to act under urgent circumstances to protect the safety of LISA or its employees or a member of the public, or to comply with a judicial proceeding, court order, or legal process.

Sale or Acquisition of Assets

If LISA becomes involved in a transaction involving the sale of its assets, such as a merger or acquisition, or if LISA is transferred to another company, LISA may disclose and/or transfer your Personally Identifying Information as part of the transaction. If the surviving entity in that transaction is not LISA, the surviving entity may use your Personally Identifying Information pursuant to their own privacy policies, and those policies may be different from this Policy.

General Marketing

We may use your Personally Identifying Information to market our products and services to you. When working with our business partners, we may also market the products and services of our partners to you. Please know that we will never provide your Personally Identifying Information to third parties, including our business partners, for them to market or to sell products or services to you.

We provide Non-Personal Information to third parties, including analytics companies and business partners, to help us understand usage patterns, to create new features, promotions, functionality, services and for marketing purposes. We allow third parties, including analytics companies and business partners, to collect Non-Personal Information from the Site for us for those same purposes. We may make Non-Personal Information publicly available in an aggregated statistical form.

The Site allows you to participate in online forums and other functionality and provides you with the opportunity to provide us with ratings, reviews, ideas, suggestions, opinions, comments, observations, text, data, photos, messages, or other material (collectively "User Content"). Any Personally Identifying Information that you disclose in your User Content is not subject to this Privacy Policy. Please review your User Content carefully prior to sending it to us because your User Content will display your account name and other information, and it can be seen by other Users and may be used other Users to contact you. For example, the Site may allow both Clients and Artists to author reviews about one another. Those reviews may contain the account name of the author as well as Personally Identifying Information of the party reviewed.

We encourage you to review the features and functionality of the Site prior to submitting User Content to us because they may change over time.

We may post news and events on the Site which may contain Personally Identifying Information. We will obtain your consent to post your name along with your news or event prior to posting the news or event.

Your Ability to Edit and Delete Your Account Information

If your Personally Identifying Information changes, or if you no longer desire to maintain an account, you may correct, update, amend, or deactivate it by emailing our customer support at info@lisaapp.com. We will make all efforts to respond to your request to access within 30 days. If you deactivate your account, we will make commercially reasonable efforts to remove your User Content from public view but may maintain it on our servers for audit, archival and legal purposes.

Choice/Opt-Out

You have the choice to opt-out of the collection of certain data. Please check the settings of the Site and the computers and devices that you use to set your preferences for general use and opt-out options. You can opt-in and opt-out of location services by changing the settings of your device at any time, however our application may cease to be functional if you opt-out. You can opt-out of our use of cookies by following directions provided in your Internet browser’s "Help" file on your computer and your device. If you no longer wish to receive our newsletter and periodic emails, you may opt-out of receiving them by following the instructions included in each email or by emailing us at info@lisaapp.com.** We encourage you to review the Site’s settings and the settings of your computers and devices frequently as these options may change over time. ** You can stop all collection of information from the Site by uninstalling it.** **

 

Cookies

We also may collect information through the use of common information-gathering tools such as web beacons or cookies ("Cookie Information"). A cookie is a small string of text that a website can send to your browser which helps the Site remember and customize your visit. You have the option to delete or decline cookies by changing your browser’s settings. No Personally Identifying Information is stored in these cookies.

Children Under 13

This Site is intended for use by persons who are at least 18 years of age. Persons who are not at least 18 years of age may not use the Site. We do not market to and do not knowingly collect any Personally Identifying Information from or about a child under the age of 13. If we discover that we have inadvertently collected information from a child under 13 years of age, we will promptly take all reasonable measures to delete that data from our systems.

Protection of Your Information

Unfortunately, no data transmitted over or accessible through the Internet can be guaranteed to be 100% secure. As a result, while LISA attempts to protect all Personally Identifying Information, we cannot ensure or warrant that Personally Identifying Information will be completely secure from misappropriation by hackers or from other nefarious or criminal activities, or in the event of a failure of computer hardware, software, or a telecommunications network. LISA will notify you in the event we become aware of a security breach involving your Personally Identifying Information (as required by the applicable laws) stored by or for us. By disclosing your email address to us for any reason, you expressly consent to receive electronic notice from us in the event of such a security breach.

We limit access to Personally Identifying Information about you to employees and third parties who we believe reasonably need to come into contact with Personally Identifying Information for you to receive products or services to you through LISA or in order to do their jobs.

The security of your Personally Identifying Information is important to us. When you enter sensitive information on our registration or order forms, we encrypt that information using secure socket layer technology (SSL).

Modifications

This Policy was last modified at the date first printed above. We may update our Policy at any time in our sole discretion and without prior notice. If we change our Policy, we will post those changes to this statement anywhere that it is found and may notify you in other ways that we deem appropriate.  We reserve the right to modify our Policy at any time, so please review it frequently. Your continued use of the Site after any updates to this Policy have been made constitutes your acceptance of those updates.

Contacting Us

If you have any questions regarding this Policy you may contact us using the contact information below:

PO Box 1541

Deerfield, IL

info@lisaapp.com